Shipping policy
Effective Date: 10/05/24
At Project Eman, we strive to provide you with a smooth and efficient shipping experience. Here’s what you need to know about our shipping policy:
Release of an item can be either:
Pre-Order - Estimated Delivery time is usually within 2-5 weeks of your initial purchase.
Pre-Made - Estimated Delivery time is usually within 1-2 weeks of your initial purchase.
Shipping Options
We offer the following shipping methods:
-
Standard Shipping or Any Custom Shipping option provided at Checkout.
When we have received your purchase we will ship your order as soon as we can.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the shipping method you select.
Processing Time
Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has shipped.
Delivery Times
Delivery times may vary depending on your location and the shipping method chosen. Please note that these are estimated delivery times and can be affected by factors beyond our control.
International Shipping
We currently offer international shipping to select countries. Additional customs fees or import duties may apply and are the responsibility of the customer.
Missing or Damaged Packages
If your package is lost or damaged during transit, please contact us at projectemanbrand@gmail.com within 7 days after the expected delivery date. We will work with you to resolve the issue.
Contact Us
If you have any questions about our shipping policy, feel free to reach out:
contact@projecteman.com
Thank you for choosing Project Eman!